Putting the traveller first
At Mediterranean Prestige, we always strive for complete customer satisfaction. We founded Mediterranean Prestige in 2021 in Wigan as a passionate and professional travel agent specializing in finding the best deals. Whether planning a destination vacation or a trip around the world, we have it all. Whatever your travel needs are, we are here to help. We are based entirely online which makes our vacations very competitive in price.
At Mediterranean Prestige we believe everyone deserves that little bit of luxury once in a while and we aim to provide this at the best possible price. We aim to be humble, proud and customer orientated. If things go wrong we will push our suppliers to provide a solution in order to assist to the best of our ability.
The method in the Madness
To open shortly after the largest pandemic of our life could be classed as brave or silly, with travel confidence at an all-time low and the loss of several major travel companies (including Thomas Cook, Flybe airlines and closer to home Shearings holidays) the market is very unpredictable. Similarly, the idea for a customer care travel company came about through personal experience with a very large "screen swiper" travel company, who once they had cancelled our booking, it went as far as taking to the local court to claim the refund back. The overall experience made left them feeling lethargic and the whole process took almost 8 months to resolve. Thus the idea of a customer focus approach travel agents was born. We want to make this as stress-free as possible, even if it goes wrong. All of our agents are based at home to ensure the best working conditions and we pass on this feeling of satisfaction to the customer.
Why Mediterranean Presitge?
Prestige is in our name which to us suggest respect to our customers, showing pride in what we offer, we can give the best holidays to you and portray quality in every aspect of the business.
At Mediterranean Prestige we can boast;
- 5 years working destination experience within the Mediterranean (working with several tour operators)
- German quality Bachelor degree in Tourism Management in a major recognised applied sciences university
- ABTA recognised protection
- 10 years of customer service experience
- Services available in both Spanish and German
- Visitors to the largest travel events in the world (including the ITB Berlin)
- Direct contact with several hoteliers in their local language
- No MLM (multi-level-marketing) business or commissions, we are a 100% independent travel agency using the Advantage travel booking system.
Message from our director/founder
I would first of all like to thank you for expressing interest in Mediterranean Prestige, whether you are looking for summer love in Greece or a sunny Spanish beach we would like to provide the best possible quality at an affordable price. I believe that travel will return to how it was in the upcoming years and I feel that larger travel companies, after this shakeup will take the Prestige way of service and put the customer at the centre of the business. I would also like to welcome those who perhaps have not booked with us and had just come for a browse and I hope we can see you again in the future.
Overall I believe 2021 will be the start of new adventures, where we will slowly but surely gain the confidence to go explore. We are a nation of explorers, the British people (myself included) look forward to their holiday and I believe it will be possible in the near future.
Have a little look around our site, don't be afraid to call or email and we look forward to seeing you on our next flight! Bon Voyage, Gute Fahrt, Viajes seguros, Bezpieczne podróze